Thank you for shopping with VURELL! We are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy to understand how we handle the delivery of your orders.
Processing Time: Orders are typically processed within a 1 day after confirmation. Please note that weekends and holidays may affect processing times. We strive to get your order ready for shipment as quickly as possible.
Shipping Method: We offer express shipping for all orders. Our chosen carriers ensure reliable and timely delivery to your doorstep.
Delivery Time: The estimated delivery time may vary based on your location. Generally, you can expect your order to arrive within 2 to 3 business days after it has been shipped. Please note that unforeseen circumstances such as weather conditions or customs delays may impact delivery times.
Return Policy: We want you to be happy with your purchase, so we offer a 3-day return policy on all products. If you are not satisfied with your purchase for any reason, you can return it for a full refund.
To return a product, please contact us within 3 days of receiving your order. Once we receive the returned product, we will process your refund within 3 business days.
Exceptions to the Return Policy
The following items are not eligible for return:
- Products that have been used or damaged
- Products that are missing parts or accessories
- Products that were purchased on sale or clearance
How to Return a Product
To return a product, please follow these steps:
- Contact us within 3 days of receiving your order.
- Provide us with your order number and the reason for your return.
- Pack the product securely and return it to us.
- Once we receive the returned product, we will process your refund within 3 business days.
Refunds
Refunds will be processed to the original payment method used to purchase the product. If you paid with a credit card, the refund will be credited back to your account. If you paid with Bank or any other local payment methods in pakistan, the refund will be sent to your account.
Thank you for shopping with VURELL!